Privacy Policy

1 Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

Information you provide:

• Name, email address, and phone number (via contact forms, coaching intake forms, or newsletter signup)
• Health and fitness information you share during onboarding (goals, medical history, lifestyle details)
• Payment information — processed securely through third-party payment gateways (we do not store your card details)
• Messages and communications you send to us via WhatsApp, email, or our contact form

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages you visit, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 3 for details)

2 How We Use Your Information

We use the information we collect to:

• Provide and personalise our fitness coaching services to you
• Process your coaching application and onboarding
• Communicate with you about your plan, progress, check-ins, and support
• Send newsletters, fitness tips, or promotional offers — you may opt out at any time
• Analyse website usage to improve our content and user experience
• Display relevant advertisements through Google AdSense (see Section 4)
• Comply with legal obligations

We will never use your personal health information for advertising targeting or sell it to any third party.

3 Cookies & Tracking Technologies

Our website uses cookies — small text files placed on your device — to enhance your browsing experience and to help us understand how visitors use our site.

Types of cookies we use:

• Essential Cookies: Required for the website to function correctly (e.g., session management).
• Analytics Cookies: Used by Google Analytics to collect aggregated data on how visitors use our site.
• Advertising Cookies: Used by Google AdSense to display personalised advertisements based on your browsing history and interests. These cookies may track your activity across other websites.
• Preference Cookies: Remember your preferences and settings for a better experience.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of parts of our website. You may also opt out of personalised advertising by visiting Google Ad Settings or aboutads.info.

4 Google AdSense & Third-Party Advertising

Specifically:

• Google AdSense uses the DoubleClick cookie to serve ads to our visitors.
• Google's use of the DoubleClick cookie enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
• You may opt out of personalised advertising by visiting Google Ad Settings.
• Alternatively, you can opt out of a third-party vendor's use of cookies for personalised advertising by visiting www.aboutads.info/choices.

We do not control the content of advertisements served by Google AdSense, nor do we share your personal data directly with advertisers. Google's privacy policy governs the use of data by Google and its advertising partners. You can review Google's Privacy Policy at policies.google.com/privacy.

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes described above.

5 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, time spent, geographic location (at city level), device type, and traffic sources.

This data is aggregated and anonymised — we cannot identify individual users from Google Analytics reports. Google Analytics uses its own cookies to collect this data.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6 Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

These measures include:

• SSL/HTTPS encryption for all data transmitted to and from our website
• Access controls limiting who can view your personal information
• Secure third-party payment processors (we never store payment card details)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7 Sharing of Information

We do not sell, rent, or trade your personal information to any third party.

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and coaching services (e.g., payment processors, email platforms). These parties are contractually obligated to keep your information confidential.
• Google Services: Google Analytics and Google AdSense may process certain usage data as described in Sections 4 and 5.
• Legal Requirements: If required by law, court order, or government authority, we may disclose your information to comply with applicable legal obligations.
• Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

8 Your Rights & Choices

You have the following rights with respect to your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to certain legal obligations.
• Opt-Out of Marketing: Unsubscribe from our emails at any time by clicking the "unsubscribe" link in any email or by contacting us at support@quadfit.info.
• Opt-Out of Personalised Ads: Visit Google Ad Settings or aboutads.info.
• Cookie Control: Manage cookies through your browser settings.

To exercise any of these rights, please contact us at support@quadfit.info. We will respond within 30 days.

9 Children's Privacy

Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@quadfit.info and we will promptly delete that information.

10 External Links

Our website may contain links to third-party websites, social media platforms, and external resources. These links are provided for your convenience and information. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@quadfit.info
• Phone: +91 88711 37149
• Address: H4 Sales Tax Colony, Raipur, Chhattisgarh – 492001, India
• Business Hours: Monday – Saturday, 9 AM – 8 PM IST

You may also reach us via our Contact Page or WhatsApp at +91 88711 37149.